30-day refund policy
Refund Policy and How to Request a Refund
VPNRV offers refunds within 30 days, no questions asked. Before paying, read the terms of service to understand eligibility. Keep your order details in case you need to identify the transaction later.
Submit a Request by Support Ticket
Sign in to the user panel, open a support ticket, clearly state that you are requesting a refund, and include the relevant order details. If you are also experiencing connection issues, describe them separately so it is clear which issue your request concerns.
After submitting, check the same ticket for replies and updates. Refunds require order verification; no additional promise is made here about processing or payment-provider timelines. See the terms of service for the full policy.